RETURNS If you receive a defective product from W S Hobby, Toys & Collectibles, you may return it within 30 days for a direct replacement. A defective
product being returned directly to W S Hobby, Toys & Collectibles must be
unused and in its original packaging. We recommend
that you contact us for specific return instructions on warranty items. Different
manufacturers handle warranties in different ways and it may
be beneficial to you to return the item directly to the manufacturer.
Once a product has been used, or after the 30 day period
mentioned above, you must refer to the manufacturer's
warranty for policies regarding repair or replacement due to
manufacturing defects or other liability concerns. Most
manufacturers warranty their equipment for a limited time and
in limited ways and a used faulty product should be returned
directly to its manufacturer. Please call or e-mail
if you are experiencing a problem with
one of our products and are uncertain as to what to do.
REMEMBER Returns must be made within 30 days of the invoice date
and must be unused and in the original package for a full
refund or credit.
If you are shipping a return back, you MUST CALL US
FIRST in order to get an authorization.
No returns on special customer orders will be accepted
without a restocking fee.
